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Customer Service

Shipping & Delivery
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Privacy & Security

1.  General
Innovative Hobby Supply respects the privacy if every individual who visits our website or purchases our products online. This statement of our privacy policies outlines the information Innovative Hobby Supply will collect, and how the that information would be used. This statement will also instruct you on what do do if you want Innovative Hobby Supply to remove your personal information collected or stored during previous visits to the Innovative Hobby Supply website.

2.  Use of Personal Information
For website visitors who elect to be included, we will collect name and e-mail addresses for the purposes of periodically sending that website visitor special offers or discounts on Innovative Hobby Supply products. On our "Contact Us" form / page, we give website visitors the option of electing to join our "opt-in mailing list". If you do not wish to join this list, please do not place a check in the "join our mailing list" check box.

Innovative Hobby Supply will not collect or retain any information about you personally (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. If you do not want any personal information collected, please to not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the e-mail address listed at the bottom of this privacy policy statement. We will use reasonable efforts to delete your information from our existing files. If you do provide us with personal information, we may retain and use that information for several purposes. First, we may store and process that information to better understand your needs and how we can improve our products and services. Second, we may retain information about your previous purchases of our products in order to customize our website services for your future visits to the site. Your e-mail address or other contact information will not be provided to any third party without your consent.
3.  Children
Innovative Hobby Supply does not intend to collect any personal information (Such as name, address, telephone number, age, or e-mail address) from persons younger than 18 years of age. If a parent or guardian of a child who has provided us with such information would like the information deleted from our records, he or she should contact us at the e-mail address or phone number listed at the bottom of this privacy policy statement. We will make all reasonable efforts to delete the child's information from our existing files.

4.   Technical Information Collected Automatically
In some cases, we may collect certain technical information, which does not allow use to identify you personally, pertaining to your use of our website. For example, on the Web, such information may include the type of Internet browser or computer operating system that you are using, and the domain name of the website which you linked to our site or advertisement.

5.   Information Placed Automatically on Your Computer's Hard Drive
When you view our website, we may store some information in the form of a cookie or a similar file, that is automatically downloaded to your computer. Cookies enable us, among other things, to tailor a website or advertisement to better match your interests and preferences. If you do not want cookies sent to or stored on your system, most Internet browsers will alloow you to erase cookies from your computer's hard drive, prevent them from being stored, or trigger a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Contact information:
Phone:  866-712-4059

Returns & Replacements
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Payment, Pricing & Promotions
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Viewing Orders
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Updating Account Information
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